Base — $25 per user/month
2,500 leads per user, 750 AI credits a month, core CRM (pipelines, unified inbox, dashboard), 1 WhatsApp number and 1 Instagram account.
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Comparison
Kommo runs the selling, Motice runs the studio
These two are not competing in the same category. Kommo describes itself on its own page as “Sales Automation. Cloud Based CRM System” and “the #1 platform for selling with messengers”; Motice runs the class schedule, capacity, member packages and remaining entitlements. Below is where the difference sits, and where the two complement each other.
How Kommo describes itself
From the vendor’s own pricing page: “Sales Automation. Cloud Based CRM System. Online Sales Management Software”, positioned as “the #1 platform for selling with messengers”. The product brings channels such as WhatsApp and Instagram into one inbox and drives them through a sales pipeline.
That description also explains the product’s unit of measure: plans are priced per user, and each plan carries a per-user lead quota. Scale grows with the number of prospects being tracked.
Motice’s measure is how many members hold an active package. The two products count different things because they do different jobs.
The plans Kommo publishes
Amounts are per user per month, from the vendor’s own page. The minimum subscription period is six months; billing cycles are 6 months, 9 months, 1 year or 2 years.
Advanced — $35 per user/month
5,000 leads per user, 1,250 credits a month, everything in Base plus automation tools, broadcasting and no-code bots, up to 3 AI agents, 3 WhatsApp numbers and Instagram accounts.
Pro — $45 per user/month
10,000 leads per user, 2,250 credits a month, everything in Advanced plus booking and scheduling, full analytics, up to 50 AI agents, unlimited channels. Marked “most popular” on the page.
Enterprise — no amount published
Limits to order, enterprise-grade security, SSO, a dedicated account manager and priority support.
Booking and scheduling features are listed at the Pro tier. We make no claim here about how far those features go — we did not measure them.
Motice’s core: entitlements and capacity
These are Motice’s own published capabilities. They do not describe the job a CRM does; they describe studio operation itself.
Capacity per class type and per session
The template drives the weekly pattern and a single session can carry a different number. Booking closes on its own when capacity is full; the waitlist advances in order, and when a cancellation lands the next member is promoted into the class.
Remaining entitlements as a ledger, in two pools
Every movement is recorded with who made it, why, and the resulting balance. Group and private entitlements sit in separate pools; a member out of group sessions cannot join a class on private entitlements.
Attendance moves the entitlement
Mark a member present and the entitlement is consumed; mark them absent and it is kept or consumed according to the rule. The late-cancellation window is configured per class and the system applies it.
Instructors see their own schedule, not the finances
There are four fixed system roles; an instructor sees only their own schedule and their own class attendee list. Commission is defined as a fixed amount or a percentage and accrues the moment an entitlement is consumed.
Where Kommo is the better answer
These are things Motice does not do today. If this is what you need, Motice is the wrong choice.
Turning prospects into sales over messaging
Kommo brings WhatsApp and Instagram into one inbox and drives them through a sales pipeline. Motice has no sales pipeline, no lead tracking and no channel integrations; SMS, push and WhatsApp are not integrated.
Broadcasting and campaigns
Kommo lists broadcasting and no-code bots from Advanced upward. Motice has no campaign sending and no scheduled reminders — the emails that exist are transactional (booking confirmation, class booking, promotion from the waitlist, payment, portal sign-in).
A small team tracking a lot of people
Kommo’s measure is leads per user. If two people are tracking thousands of prospects, that unit fits you; Motice’s active-member calculation does not describe that job.
The two products do not exclude each other: running the sales side in a CRM and studio operation in Motice is a workable setup. Motice has no ready-made CRM integration — today the two are used side by side.
Other comparisons
Sources
Every figure and statement about Kommo was read from the page below on the date shown. Prices and features can change at the vendor’s discretion; check the source for the current position. If you spot a line that is wrong or out of date, tell us and we will correct it.
- Kommo — pricing pageFour plans (Base $25 · Advanced $35 · Pro $45 per user/month · Enterprise), lead and AI credit quotas, the six-month minimum subscription and billing cycles, the product’s own category description, and booking/scheduling appearing at the Pro tier.Verified:
- Motice — features pageEvery point on the Motice side and its scope boundaries; that campaign sending, scheduled reminders and channel integrations are not in scope.Verified:
Which problem are you trying to solve?
If the problem is keeping a full schedule and remaining entitlements in order, that is what Motice was built for. We go through it in the demo with your class types and package setup.
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